How businesses are harnessing CPaaS and intelligent digital messaging to improve customer experience
by #AI May 23, 2023 · Automatic
GUEST: With the growth of online commerce and transformation of digital channels, like Google, Instagram and TikTok, into digital marketplaces, 60% of global organizations have turned to communications platform-as-a-service (CPaaS) solutions to help facilitate more personalized, real-time customer interactions and overcome legacy challeng…Read More
Author: Ramy Riad, Webex. [Source Link (*), VentureBeat]
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