Sources: Decagon, which is building customer service-focused AI agents, is in talks to raise $100M in new funding led by a16z and Accel at a $1.5B valuation (Rashi Shrivastava/Forbes)

by #AI [2.0] May 2, 2025 · Automatic / Editor's Picks [News]

Rashi Shrivastava / Forbes:
Sources: Decagon, which is building customer service-focused AI agents, is in talks to raise $100M in new funding led by a16z and Accel at a $1.5B valuation — The company, which builds customer service AI agents, is raising fresh funding as it continues to help businesses shave millions in labor costs.